Shipping policy
Citrina Wear UAE Shipping Policy
Thank you for shopping at Citrina Wear! We’re committed to providing you with a smooth and reliable delivery experience across the UAE. Please review our shipping policy below.
1. Order Processing Time
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Orders are processed within 1–2 business days after receiving your order confirmation email.
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You will receive a notification once your order has been dispatched.
2. Delivery Timeframe
We deliver across all Emirates in the UAE through a trusted courier partner.
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Estimated delivery time: 2–4 business days from dispatch.
Delivery times may vary slightly during public holidays, sales periods, or due to unforeseen delays.
3. Shipping Fees
Shipping costs will be calculated and displayed at checkout based on your location and order details.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS to monitor your delivery status.
5. Delivery Address Guidelines
Please ensure that your delivery address is complete and accurate when placing an order. Citrina Wear is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
If you need to update your address after placing an order, please contact us immediately at citrinawear@outlook.com
6. Failed Delivery & Return to Origin
If delivery is unsuccessful after multiple attempts, the package will be returned to Citrina Wear. An additional return fee may apply if you request redelivery.
7. Customer Support
For any questions or assistance with your order, please contact us at:
Email: citrinawear@outlook.com
Phone/WhatsApp: +971 54 377 9729